Reviews

Stefano was very helpful and followed up to make sure the problem was fixed!

Fast and Furious 🙂

YOU ALWAYS GET EVERYTHING RIGHT! THANKS FOR WALKING THE NON-TECHIE THROUGH EVERYTHING! HAVE A GREAT FRIDAY!

great helpful support even though the problem didn't happen while you remoted in

Andrew was great!

All 10's...great job as always!

Andrew informed us every step.

Very Prompt Response!!! Thank you!

Always helpful!!!

Rolando was very helpful and solved my issues. Great attitude and very knowledgeable.

Andrew was fantastic to work with. He was patient, and quick!

always quick and prompt- top notch

Stefano helped me & fixed what I needed!

Fast & Furious!

Both Tong and Kyle rocked it today. Thanks again. Happy New Year

Tom did a great job and was very fast.

Always the best, thanks again & Happy New Year!!

helpdesk is always quick and resolutions are achieved.

Great service like always 🙂

always great service from Stefano 🙂

IT is Awesome they replied back super fast & were great !!! THANKS TEAM !!!

Always very helpful and patient!

Thanks very much, Kyle and Stefano! Doc

Fabulous!!!

It was quick and easy!! Thanks for the help!

quick response, even after hours

The staff at Fusion is always very polite, patient and super helpful!

Fast and effective. Thank you!

The fusion tech team is always helpful and speedy! Love em

the best!

Rolando to the rescue! Appreciate the follow-up. Thank you for you help!

Rolando was awesome! He came and picked up our laptop, downloaded the software needed and brought it back in a very short amount of time - same day service!!

Thanks Rolando!

Prompt and got my cell phone setup with Outlook quickly!

Your team is the best! Very responsive, knowledgeable and HELPFUL! Thanks so much 🙂

Once again, your team (Andrew was our guy this time) has saved the day! Thank you so much for your quick response time and wonderful service!!

Always helpful and reliable. Fast working and trying to fix the solution asap.

Great team, easy to contact, and quick to help find a solution. Explained how to do this on my own if I happen to do it again in the future. Thank you.

Tong did a great job of troubleshooting and finding a solution that will last a long time for us!

Thank you for your patience with me. I appreciate your kindness and professionalism

You are so friendly and helpful

Always fabulous service!!

You were quick, responsive and got it right the first time! Love fusion Tech support! Thanks Kyle!

Fast response and always supportive. Thank you!

Thanks for taking care of us so quickly!

Stefano is the BEST

You guys are awesome!!!

Stefano is a keeper. I think it took a couple minutes before I got an email back from him with the information I was requesting.

Kyle helped me out!! Thanks so much!

problem solved quickly! Thank you!

Great customer service and my IT issue was resolved.

Awesome job. Thank you!

Speedy responses!

All people I have worked with are great. However, Tong has gone above and beyond to help with some software issues with QB's. Much appreciated

Thank you Kyle!

Very quick response. very helpful. very satisfied. Thanks

Really? You guys get EVERYTHING right! Thanks for your assistance this morning. Off to a great start now. Happy Monday!

Fabulous support. Super quick and responsive.

You all always do your best to help and or figure out what we need over here!

Kyle rocks!

Thanks for working so well with us.

Great Service

FUSION is simply the BEST! Thank You ALL

What can I say - except AWESOME ! Thanks Fusion Tech Team !!!

Quickly resolved

Andrew was very patient and incredibly knowledgeable.

Rolando fixed my issue...Thanks so much!

Best service 🙂

Derek was super patient and helpful in getting my computer out of safe mode and working again. Also scheduled a maintenance check. thank you.

Andrew is really great. He is friendly, fast and efficient!

You’re the best Stefano 🙂

Very fast!

Quick, friendly help and follow up. 🙂

You guys rock!

Speedy and friendly, thank you!

Thank you for always helping me out! 🙂

Kyle as always was great to work with including great follow up

rolando has been really patient and thorough trying to fix our Pandora / Mood for Business service today.

Helped us out asap when we needed our main comp fixed. Much appreciated!

Stefano helped me which saved a ton of work on my part!! You're the BEST

Love you guys 🙂

Always prompt and knowledgeable service.

Response time was very quick and Kyle was on point with his suggestion on how to fix our problem...as ALWAYS! You guys rock!!

thanks for the quick fix!

You guys are awesome as usual!

Derek Helped me with my printing problems.

Derek was awesome to work with. Seems to have fixed my issue.

Support is always great... Thanks guys!!

Thank you, Andrew!!

Quick and efficient!

Great as always.

always solid~

professional and fast service

Kyle always helps me, going above and beyond to make sure things are working and that I understand what needs to be done or has been done.

So quick to respond! Thank you!

Super fast 🙂

Kyle is a magician

Kyle is always extremely helpful and patient with me and my wife. Thank you!

So quick and always on the ball !

You helped me happily and quickly! Thank you!

Great service

Prompt service!! Entered request and received a response and completion of request within the hour.

Thank you for your prompt response!

Professional and helpful in every way thank you

Are there words BETTER than FABULOUS ? Fusion Tech Service is FANTASTIC! SUPER ! WONDERFUL !

Thank you for helping so quickly!

Just like always. I call, you fix. Love it.

Always was told what next step would be.... Thanks!

Rolando solved an unsolvable problem today made a big difference for our business Good work!!

Andrew was quick, professional, and got the job done! Thank you!

Kyle was quite helpful as always. Very prompt and thorough ! Thanks again.

Awesome. Fast response.

you guys are always the BOMB! you are friendly, and helpful!

Quick and super responsive !!

Made my day!!

always great! Thanks!!

Once again, Derek to the rescue! Fast, efficient and polite. Always follows up to make sure the fix is working and asks for feedback! Thanks again!

awesome Help.

great help!

Easy and very thorough

Tong is an IT beast. Thanks for the crazy-fast response time and resolving the issue. Thrilled to be working with Fusion on our tech infrastructure.

Fast service that corrected the issue

Great working for my first time with Tong. Very friendly and quite helpful. Thanks.

Excellent and efficient service. Thank you

Andrew did a good job and got us back on track.

Thank you for all of your help! you guys are great! 🙂

Stefano is awesome!

you guys are the best!

Excellent work! Derek was most helpful in retrieving the files I needed and in a timely manner

Always so helpful and accommodating with any requests. Much appreciated support!

As usual you guys take care of the problem right away. What more could I ask for. Thank you very much Dave

I call you up, describe the problem, you log on and fix it. what's not to love

Andrew is awesome!

Andrew is awesome!

Always quick turn around and always get my issues resolved 🙂

Kyle was great following through and resolving my issue. Thanks Kyle!

your team is the best and soooooooooooooo patient!

QUICK AND TO THE POINT. GOT ME ACCESS TO WHAT I NEEDED

It was very quick response. Thanks

Derek was quick to communicate his intention and executed the add on in a quick manner

Kyle is always helpful in solving my problems. So easy to work with!

So quick and efficient!! Thank you!

So helpful!! Thank you 🙂

Consistently fast and friendly service. LOVE FUSION!!!!

Awesome work guys!

Andrew was Fantastic!!! Always very helpful!

Luv Stefano!!! He is quick to fix the problems I hand over to him.

you guys are great! thank you for great service!

absolutely the best help. you guys got everything right.

thanks for being awesome and fixing my computer so fast! 🙂

THANK YOU TONG!!

Very patient, persistent & helpful!

ALL of you are simply THE BEST.

Everything right. Simple, fast, easy and responsive. Thanks!

Speedy

Thanks again for all your help!

Thanks for fixing it so quickly!

Always great service! Thanks!

Thanks for taking care of this right away!

excellent service!

Derek!! Thank you for responding asap & letting me know I am not being hacked. 🙂

It's fixed! You did it. Thank you

fast help

All the guys are great and the response is always quick! Love you guys!

AMAZING ANDREW DOES IT AGAIN! SUPER HERO ON A FRIDAY!

tried to work from home but my application had disappeared from my laptop. I emailed help desk and within moments I was helped! Thank you so much Kyle!

The ticket was resolved so quickly! Thank you!

Prompt and effective. Thanks!

Can't say enough, I am always reaching out and these guys are always quick to respond and get the issue resolved!

Very FAST and much appreciated!

always helpful and fast to resolve my question or challenge!

Again, fast work, great tech support!

Love it, love it, love it!! Prompt and efficient service as always 🙂

all was good!

Fastest service ever 🙂

Always helpful and always pretty fast!

Stefano came to my Rescue, Once Again and fixed a problem for me!!

quick response.

Fixed the issue right away.

Awesome as always

You guys are amazing with your quick responses 🙂

Thank you for your help today!

You guys are always great!

Thank you, Derrick!!!

Kyle was great! Thanks!

You guys are the BEST! Thank you 🙂

thank you , love the printer and all the help setting up

When things are on hold . . . . you come to the rescue every time!

Solved the problem quickly. Thanks.

Steven was very helpful, prompt and polite!

Lighting FAST, love it!!!

Persistence, my issue was a bit complicated but they promptly put another tech on it and got it . Thanks Tong!

Thank you for getting me taken care of so promptly!

Great job as always Andrew!!

Thank you Rolando!

The problem was solved really quickly and you all were so kind as always!

Rolando........Good job as usual. Bill

Problem with my connection was repaired fast, efficient and professional. Thank you!

fixed my problem very fast, and the person was very polite.

Thank you Kyle for fixing my printer issue! As always, you are so helpful and professional.

Super fast and easy, thank you Andrew

MY HERO AGAIN!

He is the most pleasant guy ever! So good at what he does, speedy, attentive, professional! Thank Rolando!

Excellent help when needed... Support acknowledges my e-mails right away. THANK YOU

Stephano said he'd be over to look at the problem in a minute and he was. Talk about quick.!

Derek was great. I needed help accessing my email and he was quick to resolve the issue.

Quick response and resolution. Love it!!

The team is quick!

Tong is great!!!!

Got my scans working again. Always a pleasure working with everyone @ Fusion!! Denise

Derek is always very helpful!

always fast, accurate, helpful!

Dereck resolved my issue.

Fast response

Appreciate your helpfulness and resourcefulness!! Thank you, Stefano!

The team is always so helpful and upbeat.

Tong is AMAZING

As always, your response was very timely and the problem was solved quickly! Thanks again Fusion

Love Everything!!!

Home from scheduling to set up. So far so good! Stephano was great helping with this transition.

Today my hero's of fusion are Stefano and Kyle!

Perfect, thank you 🙂

As usual, Kyle rocks!!

Quick and efficient as usual!

Quick response.

Derek was very helpful in fixing the 2 issues I called in about, and did it in a timely manner as always!

Kyle did a great job in a timely manner!! Thanks!

Stefano ,Rolando and Kyle all helped me! Awesome job !!

Kyle is superb!!

Thanks for helping me last minute!

Always Solid!

ALL of YOU are simply the BEST. Thank you all for ALWAYS being there and addressing my issues!

Your response time to our questions are fantastic! It was a quick and easy and I was up and running

I was impressed on how quickly the Tech responded, keep up the great work!

Andrew completed the transfer quickly, and so far, it's working great! Thanks!

Very quick and responsive service! Thanks again 🙂

Thank you!!

Able to solve problem quickly

Your service is fantastic! So fast!

Derek is awesome!!! Thank you for your help!!! Holly

Thanks Stefano!

So far all is good. Should I have the issue again, I will reach back out. Thank you

The problem was corrected., Thanks

Great service as always

Thanks for prompt service!

They were so quick to resolve the issue! Thank you.

You were able to help me on the phone, to get one of my lab computers reconnected to the internet.

Very Good

excellent customer service!!!!!!

Instant assistance. Thank you

Thank you for coming out right away to help get our printers back in working order.

Thanks for the quick response and speedy outcome!

DEREK IS GREAT!!!!!

Excellent as always!

Super fast completing task.

Rock on Stefano! Thank you.

Great Support!!!

Love you guys 🙂

helped me get access to alert system got it right on the first try.

The young man stayed with my problem until it was solved. Much appreciated!

Rolando was AMAZING and helped me do 2 things I needed! BRAVO!!

Excellent service as always

Very helpful!

Derek is so helpful in providing the answers we need and fast! He is about resolution and that is what we need. Thank you

Great Quick Help!

Rolando and Stefano are awesome!

Fire fast. Awesome!!

Great service, as always. Highly efficient.

Super fast

THUMBS UP! We have had fantastic service from Fusion Tech. They are excellent at follow up. Thank you Fusion 🙂

Couldn't have done it without you.

Always fabulous! Patient and thorough!

We were very worried about printing our UPS labels on time and Kyle fixed everything for us. He was extremely helpful and on top of it. Thank you!

you guys are the best! Thank you!

Love as always!

excellent as always 🙂

When you work in a fast moving industry, it is most excellent having swift customer service. That is what Fusion provides.

Thank you so much for helping fix the problem so speedily and for being so courteous.

Steven did an awesome job! Thank you Mike

Hi , thank you so much for your support very helpful.

He was great! Thank you!

Thank You for speeding up my sloth computer Kyle!

The response was QUICK!!!! Which is always great!

Love Stefano....... always quick to help, and thorough.

always fast response!

You guys are the best partners, thank you so much 🙂

Resolved very quickly

DEREK IS THE BEST!

One again, Kyle was very clear, quick and concise. Thank you!

Thank you for your prompt attention!

Thank you SO much for your help, you guys are awesome!

You are quick to respond! And sometimes I think having you on the phone makes my issues go away.

You guys are the best

Thank you for your patience!

Appreciate the team at Fusion very much. Always great to have a trusted support team behind our website

Got a quick response. Rolando, took care of the issue quickly and very professional. Thank you.

Stefano saved the day once again!

Thanks a mil!

Derek's my hero.

Very reliable and always patient! Thanks Kyle and the Fusion Team for being such a great help to us!

Kyle did a great job setting up our new computers! He made sure that we had everything we needed! I was very impressed that he followed up this morning just to make sure everything was running well and ask if we had any questions! Fabulous Job!!

Rolando & Company set up Outlook, Dropbox and Everything else I needed at Rockpile Vineyards! Awesome Job!

Stefano went above and beyond to solve these three mysteries!

As always, Derek was super helpful.

Lightning fast response and support!! 🙂

Stefano is always awesome!

quick response and got job done.

Kyle is a rockstar!

Kyle is always so helpful and patient! Thanks team!

Kyle is a rockstar!

Your response time was awesome! Thank you so much for taking care of our needs so quickly and efficiently 🙂

As always you guys are right on top of it and helped me out. Issue resolved in 15 minutes.

Thank you so much!

Stefano is great. Thanks.

INTERNET DEFINITELY SPED UP FROM THIS MORNING, THANKS DEREK!!!!!!!!!

Kyle rocks!!

ALWAYS helpful!!

FAST AND FRIENDLY, CAME WHEN ACTIVITY LIGHT (LATE IN THE DAY), AND FINISHED BEFORE LEAVING.

QUICK RESPONSE --THANKS!

Thank you for your prompt help!

Kyle has been wonderful in setting up my new laptop and responding to questions and problems as they arrive. I depend on him to troubleshoot and he doesn't disappoint

Stefano is always very quick in accommodating our constantly changing needs. Thanks!

Quick set up of monitor, great job! Thank you!

Love you guys 🙂

Immediate help. Steven is amazing....calm, adept, polite. All around great!

Steven is always helpful and quick to get back to me! Always appreciate his help:-)

excellent quick service!

He was super patient and helpful! Fixed my problem in no time and was very friendly

Task completed quickly! Thank you. 🙂

You achieved everything I requested. Now just waiting for a quote on the cost for the thermal printer. Thank you. Patrick

Stefano was able to assist me right away! My Outlook crashed and although it was a minor fix, it was a major help.

Quick response time!

Great team!

Prompt response to service requests.

As always, the Fushion staff is timely, exceptionally helpful and able to communicate in a very understandable manner so that I can get things fixed either on my own, with your help or to have your team on the property. Thank you!!!!

Derek fixed the problem and put up with my grouchiness.

Rolando was very helpful

Quick, efficient, friendly and most importantly effective! Thanks, Kyle! Doc

The problem was taken care of in an fast efficient manner. Thank you for helping.

Stefano was Very Helpful and taught me something New today!!

Kyle responded promptly and fixed the issue quickly. He couldn't have done any better!

You guys are always very helpful and courteous!

Very good as usual. Thanks. Bill

Are you kidding me . . . . you have to ask? You guys are great every time!

You guys are the best. You alway take care of all my issues. Thank you

As always, service was great - thank you!

Thanks for the quick response and accurate help!

Thanks for the quick response and accurate help!

Always professional and handles concerns in a timely manner.

Timely response. You address the problems quickly and are also patient (Jay) when it comes to issues that are more complicated. Keep up the good work! Luba

Derek was able to walk me through the issue from start to finish. I allowed him to talk the reins on my home computer and one update later I was up and running within a few minutes! Thank you for the great customer service.

Tech was very helpful - apparently we need some additional equipment before we can complete the task we were hoping. I understand that Fusion will get back to us with an estimate of cost for wireless router/install, etc

Super quick, step-by-step instruction!! Thank you!

I love Stefano!!!!!!!!!!!!always quick to assist.

Jay was awesome. I had some kind of big Microsoft problem and he stick with it for a day or two. He was very professional and a pleasure to work with.

Super responsive!

Thanks, y'all! We'll be on the look out for the cord next week 🙂

Quick response and fixed the issue thank you.

Derek was both patient and responsive to my issue, and I believe he solved it as quickly as possible.

Thank you Derek for everything!

Stefano is my FAVORITE

Perfecto!

Rolando was Amazing in fixing my printer issues very nice!!!

Thanks Kyle for walking everyone through this!

Always done on time. Keep up the good job..

Thanks for getting it done so fast!

Stefano is awesome! Thanks

Prompt response and very friendly service.

Kyle was very helpful!!

Stephano gave me the online information I needed to access emails remotely until my Outlook was fixed. Derek called and was able to push the right keys and run the repair. It was completely quickly and efficiently. THANKS TO EVERYONE!!

Jay is THE most pleasant gentleman! So accommodating, quick and painless and I'm back in business. Glad you've found the "fix" for this ongoing issue. Everything is working perfect today!

Awesome fix! Thanks so much, David

Jay was on the ball calling to check in on my request. He even waited for a convenient time to fulfill it. Thanks guys!

You take care of what ever we throw at you!! Well done! Thanks again!

Fast response and service! Thanks!

Steven is the man

Thank you Jay for adding the Xerox printer to my computer and also for your great follow-up, even on the eve of a holiday! Cheers! Lisa 🙂

We are so happy with the help we received today! Thank you team Fusion and Derek!

Perfect support. Thank you

Steven's follow-through is much appreciated!

Fusion always makes me happy!! You guys rock!! Happy Holidays Everyone!

Stefano is AMAZING ..He has the Magic Touch!!!

Jay is always very helpful and solved my problem effectively and quickly!

Stefano went above and beyond to help resolve this. Thanks!

Derek was awesome on Saturday. He responded quickly, came out and resolved the issue and was able to communicate local steps we could take to restore service if was an actual onsite issue that may be easy to fix! Two thumbs up!!!!

You're the best Stefano 🙂

Garrett was awesome on Saturday. He responded quickly, came out and resolved the issue and was able to communicate local steps we could take to restore service if was an actual onsite issue that may be easy to fix! Two thumbs up!!!!

Stefano got my problem solved in no time.

Kyle and Derek are always quick to fix my problems, much appreciated! Thank you!

Kyle is the best! Thanks!!!

You guys are wizards!!

Thanks to the Email Master (Stefano)

Thanks again for your quick work Kyle!

You guys always respond in a timely manner and are always very nice & professional. Thanks for what you do!

My requests are always answered promptly and I appreciate that! You folks make doing my job work!

Derek was happy to work on my printer even though he only came to drop off something. I love the Fusion Team!

Everything! Excellent customer service:-)

Expert support with haste!

SO FAR SO GOOD!

Steven promptly got back to me and resolved the issue to the extent possible on his end and recommended how we can adjust our internal protocols to avoid the issue moving forward. Much appreciated!

Rolando solved the problem WITHOUT having to go the ICloud route! Yeah!

Excellent work and SO fast too!! Thanks guys! You saved me a lot of time.... Shelly

Derek is always very helpful!

Derek was very diligent in getting my internet back up and running! Thank you!

perfect assist getting hooked up to my office from home quickly

As always, great customer service

I love love love my Fusion Team!!!!

Your team is very patient and always helpful! Jay followed up on an old email and that was greatly appreciated (I dropped the ball due to the grape harvest)! Thank you!

Stefano was AMAZING , SO Helpful and Patient!!!

super helpful. quick turn around.

Solved the issues... the transition from an account that I had had since 1991 was a challenge but you guys thus far are making it a little less "painful". Thank you!

Love the Fusion Team. They always get the job done!

Kyle is always so responsive to our small issues, like things not being able to print.

Prompt and good followup with Jay- Thank you!!

You patient, patient humans!

Kyle was excellent and explained my issue!!

Timely response and was back up and running quickly during a very hectic time for my company- Thank you!

I really appreciate your getting right on my problem and taking care of it! Great Job!

Always so helpful and friendly

Jay has been extremely responsive and committed to helping me fix the problem I was having. He even went as far as to email me links to forums that discussed the same problem so that I could read more about it after he explained the issue to me.

Thank you for all of your help!!

quick response like always 🙂

Stefano is the best!

Stefano was Marvelous as per usual!!

Fast and responsive!

Fast and helpful to get us back up and running again. Thanks!!

Fast friendly service!

Kyle was very responsive and solved my problem quickly.

You were quick!

Stefano has been wonderful to work with. Thank you.

Steven was persistent until the glitch was corrected! thanks.

Thanks for the quick response

Stefano took care of me right away so I could get back to work 🙂

Kyle has been extremely responsive with commendable follow-through on attempting to get computer issues fixed. He continues to check in to see if the problem is continuing and to ask what he can do to troubleshoot.

Steven! He's great and we enjoy working with him!

Great people to work with!

Always quick and efficient service

Thank you, you guys are always very helpful! 🙂

Above average customer service as always! Thank you FUSION!!!!!!!!!

It’s always amazing when I get Derrick to help me because he knows my struggle and its real!

You are always there for me and so appreciate the work you do!

Steven was fantastic and got my Computer & Internet running again! Thanks so much!

Prompt and professional response. Thank you all so much.

Got me up and running very quickly

Great work! Thank you!

Quick and efficient solution especially considering my limited availability throughout the day. Great work thanks!!

magic 🙂

Derek & Stefano are so helpful and efficient!

You always get everything right, no matter who deals with me! 🙂

What can I say about Stefano, that I haven't already said?! He is Fabulous!!

Kyle is more than helpful!

Fusion got right on it and fixed the problem in minutes - thanks!

Fast responses and solutions. Thanks!

Jay was very helpful!

Derek and Kyle were super helpful. I am able to log in now. Thank you guys!! 🙂

Always amazing. Love our team!